CASE STUDY
MANAGED SOFTWARE SERVICES
Empowering Pharmaceutical Fulfillment with Cadensoft’s Custom Operational Platform
Client Overview
Our client, a leading provider of prescription drugs sourced overseas for US-based patients under self-funded health insurance plans, sought to revolutionize their operational efficiency. They partnered with Cadensoft, a custom software development agency, to develop a new operational platform that would streamline their processes and deliver significant cost savings to employees and customers alike.
Challenges and Objectives
Greenfield Application: The project started from scratch, requiring a comprehensive development approach.
Lack of CI/CD: The client lacked continuous integration and continuous deployment processes, hindering rapid software updates.
Lack of Technology Processes: Absence of structured technology processes created inefficiencies and delays.
Established Technology Leadership: Cadensoft needed to integrate with the client’s existing technology leadership and align with their strategic vision.
Established Software Development Processes: Building upon existing processes while introducing enhancements for better outcomes.
Requirements Gathering and Definition: Leading the client’s business team through a thorough process of gathering and defining project requirements.
Product Backlog and Delivery Process: Establishing a streamlined product backlog and delivery process, including automated deployment, peer review, leadership review, and QA.
Full CI/CD Process and Pipeline: Developing and implementing a comprehensive continuous integration and continuous deployment process and pipeline.
Technology Review and Controlled Environment: Instituting a thorough technology review process and creating a controlled, automatically deployed environment for the web application.
Solution
Cadensoft leveraged its expertise in custom software development and technology leadership to deliver a robust operational platform for our client. The key components of the solution included:
Comprehensive Requirements Analysis: Working closely with the client’s business team to understand their needs and translate them into actionable development requirements.
Agile Development Methodology: Adopting an agile approach to software development, enabling iterative enhancements and quick response to changing requirements.
CI/CD Implementation: Designing and implementing a full continuous integration and continuous deployment process and pipeline, ensuring rapid and reliable software updates.
Automated Deployment: Streamlining deployment processes through automation, reducing manual errors and deployment time.
Peer Review and QA: Instituting robust peer review and quality assurance processes to ensure high-quality deliverables.
Technology Review and Control: Conducting thorough technology reviews and establishing control mechanisms to maintain a stable and secure web application environment.
Implementation and Results
The collaboration between Cadensoft and our client resulted in significant outcomes:
Operational Efficiency: The new operational platform streamlined processes, reducing fulfillment times and increasing efficiency.
Cost Savings: By sourcing prescription drugs overseas more effectively, our client achieved substantial cost savings for both employees and customers.
Improved Technology Infrastructure: The implementation of CI/CD processes and a controlled environment improved the overall technology infrastructure, enhancing stability and scalability.
Enhanced Collaboration: The project fostered collaboration between technology and business teams, leading to better alignment with strategic objectives.
Conclusion
Cadensoft’s partnership with our client in developing a custom operational platform exemplifies our commitment to delivering innovative solutions that drive business success. By addressing challenges such as greenfield development, lack of CI/CD, and establishing robust technology processes, we helped our client achieve their mission of efficient pharmaceutical fulfillment while delivering tangible benefits to their stakeholders.
Industry: Healthcare Technology
Location: Elyria, OH
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